In a world where customers crave personalised experiences, demand transparency, and expect seamless digital journeys, your retail business needs a game-changing Identity Management solution.
76%
Shoppers are more likely to purchase from brands that deliver personalized experiences
McKinsey
89%
Consumers want more transparency into how retailers use their personal information
Salesforce
24%
Customers abandon their carts because they were asked to create an account, hindering the frictionless experience
Shopify
Building shopping experiences that feel like second nature
The retail landscape has undergone a dramatic evolution, with consumers now driving the rules of engagement. They seek experiences that transcend physical and digital boundaries, are unified across all channels, and prioritise convenience. This is especially crucial in an era defined by digital transformation and the abundance of digital touchpoints. Success lies in your ability to deliver effortless and secure shopping experiences at scale.
Here’s how we empower your retail business:
Integrate omni-channel effortlessly |
Deliver convenience at its core |
Establish brand loyalty
|
||
|---|---|---|---|---|
| Seamlessly unify the customer journey across online, in-store, mobile, and other digital touchpoints. Leverage our user-centric identity journey and multi-branding capabilities for consistent, frictionless interactions across all channels. | Simplify shoppers’ identity verification processes with user-friendly social registration and login options. Support passwordless options like Single Sign-On (SSO), reducing the need for multiple credentials management. |
Implement advanced security layers like Multi-Factor Authentication (MFA) and robust consent management to safeguard customer data and privacy, fostering trust and brand loyalty in the process. |
Collect better customer data with progressive profiling
Delivering customized shopping experiences is essential, but it demands careful consideration to avoid becoming excessively intrusive. Achieve hyper-personalization with progressive profiling – gather better customer data during their digital journey and build richer customer profiles, all while fostering trust and reducing cart abandonment.
Leverage progressive profiling
Deliver consistency through a single customer view
Centralise all shopper profile data into a unified view, leveraging advanced CIAM capabilities. This empowers you to efficiently store, manage, and gain a comprehensive overview of your customers. As a result, you can guarantee a consistent experience to each individual while also accessing the right reporting data for informed business decisions.
Is your retail organization keeping up with the latest data privacy regulations?
Boost supply chain agility across your business ecosystem
With a cloud-based solution like the Thales OneWelcome Identity Platform, simplify and streamline how you connect and collaborate with your business partners and suppliers and ensure efficient operations without compromising security.
|
Create efficient, scalable partner ecosystems with improved collaboration |
► |
Facilitate seamless onboarding for partners, vendors and suppliers |
► |
Increase productivity by delegating user administration in your partner organisation |
► |
Manage, scale and automate temporary access for temporary and gig workers |
You may also find useful
Retailers, rely on CIAM to convert seasonal visitors into regular shoppers
Become customers’ preferred brand with modern CIAM
Retail Identity Lab: Becoming – and remaining – compliant with GDPR
Learn how you can navigate the increasingly complex data regulation landscape
Transforming Retail
Innovation
Global fashion retailer chose Thales OneWelcome Identity Platform to centrally manage their customer identities and to create a better user experience.
Video layout
Webinars layout
Webinar Title
Date and Time of webinar
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum sed lectus et nunc condimentum luctus vitae vel augue. Praesent orci lectus, vestibulum sed nibh vitae, placerat tincidunt mauris. Sed vel consequat enim, et fermentum felis. Aliquam et velit a diam viverra ullamcorper vitae pharetra erat.
Agenda title
| Table Header | Table Header |
|---|---|
| 09:00 - 10:00 | Name of the event
Lorem ipsum dolor sit amet, consectetur adipiscing elit. |
| 10:00 - 11:00 | Name of the event
Lorem ipsum dolor sit amet, consectetur adipiscing elit. |
Quote, Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum sed lectus et nunc."
—Full Name and Job Title
Blank Section
Sign Up for a Demo
Please enter a valid email
This field cannot be blank
Your personal data is collected and processed by THALES in order to stay in touch with you. You can manage your email preferences or unsubscribe at any time. We will process your data with respect and in accordance to our privacy notice.
+44 (0)1844 201800
cpl.emea-sdr@thalesgroup.com
Copyright © 2023 Thales. All Rights Reserved
